🤖 Agent Management

Create and manage your conversational AI agents

Create New Agent

Agent Name

Voice

LLM Model

First Message

✨✨

System Prompt

✨✨

Tags (comma-separated)

Edit Agent Configuration

Basic Information

Agent Name

Tags (comma separated)

First Message

Language

System Prompt This is the main system prompt that defines your agent's personality and behavior

Voice & Text-to-Speech Configuration

Voice

Stability 0.5

Similarity Boost 0.8

Speed 1

Optimize Streaming Latency

Agent Output Audio Format

TTS Model ID (Optional)

Conversation Settings

Text Only Mode Enable text-only conversations (no voice)

Max Duration

10 minutes (600 seconds)

seconds

Turn Timeout (seconds) Timeout for user response

Silence End Call Timeout -1 for no timeout, or seconds

Turn Mode

ASR Quality

ASR Provider

User Input Audio Format

Client Events (JSON array) JSON array of client events to track

LLM & System Prompt Config

LLM Model

LLM Temperature 0.7 Controls randomness in responses

Max Tokens Maximum tokens per response (-1 for unlimited)

Ignore Default Personality Override ElevenLabs default personality settings

Custom LLM Configuration

Custom LLM URL

Model ID

API Key Secret ID

Request Headers (JSON) JSON object with custom headers and their secret IDs

Dynamic Variables (JSON) JSON object with dynamic variable placeholders

RAG (Retrieval Augmented Generation) Settings

Enable RAG

Tools & MCP Server Configuration

Tools Configuration (JSON) JSON array of tool configurations

Tool IDs (comma separated)

MCP Server IDs (comma separated)

Native MCP Server IDs (comma separated)

Knowledge Base Configuration

Knowledge Base (JSON) JSON array of knowledge base configurations

Platform Settings

Authentication Settings

Enable Authentication

Auth Allowlist (comma separated emails)

Shareable Token

Evaluation Settings

Evaluation Criteria (JSON) JSON array of evaluation criteria

Widget Configuration

Widget Variant

Widget Placement

Expandable

Feedback Mode

Avatar Settings

Avatar Type

First Color

Second Color

Custom Avatar URL Direct link to your custom avatar image

Current Avatar Image

No avatar image set

Select Avatar Image Upload an image file for the avatar

Avatar Image URL URL will be generated after upload or enter manually

Show Avatar When Collapsed

Widget Colors

Background Color

Text Color

Button Color

Button Text Color

Border Color

Focus Color

Widget Text Content

Action Text

Start Call Text

End Call Text

Expand Text

Listening Text

Speaking Text

Shareable Page Text

Terms Text

Terms HTML

Terms Key

Advanced Text Contents (JSON)

JSON object with all text content customizations

Widget Styles (JSON)

JSON object with advanced styling options

Interface Options

Text Input Allow text input in addition to voice

Allow Switching to Text Only Allow users to switch to text-only mode

Conversation Transcript Show conversation transcript to users

Language Dropdown Show language selection dropdown

Enable Muting During Call Allow users to mute/unmute their microphone

Show Shareable Page Terms Display terms on shareable widget pages

Disable Banner Hide the ElevenLabs branding banner

Override Link Custom URL for widget redirection

Language Presets (JSON) JSON object with available language options

Widget Styling

Border Radius (px)

Button Radius (px)

Authentication & Security

Data Collection Settings (JSON) JSON object with data collection policies

Call Limits (JSON) JSON object with call limitations

Privacy Settings (JSON) JSON object with privacy configurations

Workspace Overrides (JSON) JSON object with workspace-specific overrides

General Overrides (JSON) JSON object with general platform overrides

Advanced Configuration

Custom Avatar Path

Pronunciation Dictionary Locators (JSON) JSON array of pronunciation dictionary references

Supported Voices (JSON) JSON array of supported voice configurations

Full Configuration Override (JSON) Complete JSON override for expert users - this will override all other settings if provided

🤖 Agent Management

Create New Agent

Phone Number Management

Test Agent Conversation

Create New Agent

My Agents

Phone Number Management

Assign Phone Numbers to Agents

Test Agent Conversation

Edit Agent Configuration

Basic Information

Voice & Text-to-Speech Configuration

Conversation Settings

LLM & System Prompt Config

Custom LLM Configuration

RAG (Retrieval Augmented Generation) Settings

Tools & MCP Server Configuration

Knowledge Base Configuration

Platform Settings

Authentication Settings

Evaluation Settings

Widget Configuration

Avatar Settings

Widget Colors

Widget Text Content

Advanced Text Contents (JSON)

Widget Styles (JSON)

Interface Options

Widget Styling

Authentication & Security

Advanced Configuration